Welcome!
How to Buy a Phone System
Consumer Guidance Report: What You Need to Know Before You Buy or Replace Your Phone
System
Right now in
2010
phones and computers are becoming one. This transition is called Computer Telephony
Integration, also known as CTI. CTI brings with it very exciting applications that
provide companies with a competitive advantage and increased profitability. If you
have ever heard of Voice over Internet Protocol you have an idea of how phones and
computers are coming together.
Imagine this: your phone rings and your computer monitor displays who is calling,
furthermore it is tied into your customer management software so the software pulls
up the information you need to access that customer before you even pick up the
phone. This is CTI, and the afore mentioned software is affordable and exists today;
however only the best dealers stay on top of leading edge technology.
There are over 2000 companies in the United States and Canada that provide Voice
and Data solutions. We believe that only a small fraction of these companies are
worthy of earning your business. Browsing our webpage is free and full of valuable
information. However, when it comes time to purchase your system, or choose a new
dealer to perform work on your system, we provide clients with:
- A PDF (1) of 25 questions so you can interview and screen the dealers proposing
a system to your company.
- A PDF (1) explanation to each of those 25 questions so you can see how a great voice
and data provider should answer.
- If there is a dealer in your area that meets all of the criteria in your area, we
will give you their contact information.